The coaxial cable should be firmly connected to the x1 tv box and wall jack.
Comcast hd cable box troubleshooting.
Get help troubleshooting high definition issues for your xfinity tv service.
The video cables between your tv and x1 tv box should be firmly connected.
Make sure your hdmi cable is plugged into your tv and the hdmi out port of your x1 tv box.
It goes in the wide narrow port in the back of the cable box.
Having problems with your remote control.
Hd troubleshooting for your non x1 tv box.
Comcast customer service is here to provide help and support for your xfinity internet tv voice home and other services.
Learn some tricks for resolving the most common issues with these steps.
If you re using a v cables instead plug each cable into the same colored port on the back of the box e g plug the yellow cable into the yellow input.
Replacing your tv boxes and modems faqs.
Learn about replacing your equipment now to get the most out of your xfinity service.
All comcast cable boxes are property of comcast and none are authorized for sale by other people.
This video will show you two ways to reset your comcast xfinity cable box specifically the x1 cable box.
Plug in one end of the hdmi cable.
On most comcast cable boxes the hdmi port is either in the bottom right corner of the box or at the bottom of the box s back.